As technology changes and the use of email becomes more convenient and time efficient for you, our client, we are reminded of the need to protect your information and keep our systems as secure as possible.
After much thought and investigation, we have found a service (e-Courier.ca) that will ensure any personal
information we send to you via attachment, as well as any information you send to us (as long as you use the
program), has been encrypted so that it is virtually impossible to be intercepted by outside parties.
Effective July 1st, this is the only way you will receive attachments containing sensitive information from our office.
The process is meant to be as easy and straightforward as possible, but with any new changes we will all
experience a bit of a learning curve. We ask that you be patient with us as we get used to using the program, and we also ask that you bring forward any questions you may have along the way.
In the next few days you will receive an email from our office with the subject line: New Secure e-Package.
When you receive this email, please click on the link to view and follow the instructions along the way. You will be prompted to enter your HOME telephone number as well as create a password which you will use going forward.
Please note, if you do not have a HOME telephone number we will have used the CELL number you provided us. If you’re unsure of the primary number we have on file for you, please call the office and we will be happy to let you know. Once this step has been done, you will not have to set up a password again, and you will use the same one each time we send you an attachment, or you send us an attachment.
Once again, if you have any questions please do not hesitate to contact us.